Privacy Policy
Last updated: May 2026
North Norfolk Vehicle Solutions (“NNVS”, “we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us.
Who We Are
North Norfolk Vehicle Solutions is a used vehicle dealer based in North Norfolk. Our website address is: [WEBSITE URL]
What Data We Collect
We may collect the following types of personal data:
- Name, email address, and phone number when you contact us via our enquiry form
- Vehicle details you provide when requesting a valuation or part-exchange
- IP address and browser information collected automatically when you visit our website
- Cookies — see our Cookie section below
How We Use Your Data
We use your personal data to:
- Respond to your enquiries about vehicles, finance, or valuations
- Process any vehicle purchase or sale you enter into with us
- Improve our website and services
- Comply with legal obligations
We do not sell your personal data to third parties. We do not send unsolicited marketing emails.
Data Retention
We retain enquiry data for up to 12 months unless a transaction takes place, in which case we retain records for 6 years in line with HMRC requirements.
Your Rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at [EMAIL ADDRESS].
Cookies
Our website uses essential cookies to function correctly, and analytics cookies (Google Analytics) to help us understand how visitors use the site. You can manage cookie preferences via the banner shown on your first visit.
Third Party Services
We use Google Analytics to monitor website traffic. Google’s privacy policy is available at google.com/privacy. We may use a third-party contact form provider — data submitted via forms is processed in accordance with their privacy policy.
Contact
For any privacy-related queries, please contact us at [EMAIL ADDRESS] or write to us at [ADDRESS].